Cancellation Policy

The goal of Tsavo’s Canine Rehabilitation & Fitness Center is to provide treatment to patients in need in a timely manner. Every missed appointment results in another patient not receiving proper care.

Cancellations and or rescheduling of appointments must be made 24 hours in advance. Missed appointments will be billed accordingly.

Hydrotherapy Policy

It is very expensive and time-consuming to decontaminate the water after a poop accident, and clean filter units that are clogged with hair. Please arrive early and allow your dog a last-minute chance to “go potty”. Do not feed your dog 2-4hrs prior to your arrival. There is a $75 fee for decontaminating the pool.

All dogs must be brushed before each appointment. Dogs Must be on Leash at All Times.